Privacy Policy

INTENSE Co., Ltd. (“we/us”) has established the following policy on handling customers’ personal information.

1.Fundamental Policy

We recognize the importance of personal information and consider it our social duty to protect personal information; therefore, we collect, use and manage personal information properly in accordance with the Act on the Protection of Personal Information and this Privacy Policy.

2.Scope of Application

This Privacy Policy shows our policy that we must comply with when handling customers’ personal information in relation to any applications, websites and other services we provide (collectively, the “Services”).

3.Purpose of use of personal information

We will use personal information we have collected for the following purposes.

to provide the Services
to contact customers and to send them notifications including direct mail and online magazines in relation to the Services
to charge fees for the Services
to respond to customer inquiries
to do research, keep statistics and analyze marketing survey
to make use of improving the Services and developing new services
to deliver advertising and to measure its effects
to prevent illegal acts

4.Subcontracting to a third party

We may provide personal information to sub-contractors to the extent necessary for accomplishing the purposes of use. In this case, we will mandate sub-contractors by contracts to handle personal information properly and also exercise necessary and appropriate supervision over such sub-contractors.

5.Disclosing or providing personal information to third parties

We will not, without customer’s prior consent, disclose personal information to third parties; however, the following cases are exceptional.

Cases in which the provision of personal information is based on laws
Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person
Cases in which the provision of personal information is especially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
Cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the person might impede the execution of the operations concerned
Cases in which the provision of personal information is entailed in succession of our business including handling personal information, such as merger, company split and business transfer.

6.Management of personal information

We strive to manage customers’ personal information properly and securely by taking appropriate measures to prevent loss, unauthorized access, alteration, destruction and disclosure.

7.Request for disclosure, correction or deletion of personal information

Customers may make a request for disclosure, correction or deletion of their personal information under the procedure designated by us. Please contact us (see No.10 below) if you need further information.

8.Children’s Personal Information

The personal information of customers under the age of 16 must be provided with the consent of their legal guardian.

9.Collection and use of attribute information

We may collect and use personally unidentifiable information including but not limited to the following information in order to make the Services and advertising more suitable for each customer. For the same purpose, we may also provide such personally unidentifiable information to advertisers, service providers and other third parties.

Cookies and action history information including accessed URL and contents and access order
Attribute information including sex, occupation and age

10.Contact

Please contact us through the contact form on our official website (https://intense.jp) if you have any questions or concerns about this Privacy Policy.

11.Change to this Privacy Policy

This Privacy Policy may be subject to change in whole or part as needed. When we change it in a material way, such changes will be notified in an easily recognizable way. The changes to Privacy Policy will be applied to all use of the Services after it is posted on our official websites (https://intense.jp) or in our applications.

Established on September 9, 2020.
INTENSE Co., Ltd